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Ombra Support

Contact: ombra_tattoo@appacnera.com

Need help with Ombra? Email us at ombra_tattoo@appacnera.com and we’ll get back to you. Please describe what happened and, if it helps, your device model and iOS version.

Manage or cancel your subscription

Subscriptions are billed and managed by Apple. Open iOS Settings → your name → Subscriptions to view, change, or cancel a subscription. Cancelling stops the next renewal; the current period stays active until it ends.

Restore a purchase

If you’ve already subscribed but don’t see your access on a device, open Settings in the app and tap Restore Purchases.

Delete your data

Ombra has no account — we don’t hold a per-user profile. To request deletion of any photo or result you’ve sent for generation, email ombra_tattoo@appacnera.com. See our Privacy Policy for the full detail.

Refunds

All purchases are handled by Apple, so refund requests go through Apple at reportaproblem.apple.com.

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